Airmax Connect lets you listen to your car and achieve efficient SMR? But how……….?
Have you ever sat through a conference and listened to somebody talk about all the great things you can do with connected cars? The expression has been bounded around for what feels like forever, which usually leaves everyone scratching their heads as to who actually owns the data?
Modern cars rack up vast amounts of information, which has the potential to be channelled into anything from safety to route planning or e-commerce initiatives. Service, maintenance and repair (SMR) are also on that list, and it’s a big one for fleets; get sight of some relevant data, apply it accordingly, and you can instantly obtain better efficiency and bottom line.
The problem is access, cost, and if you have a blended fleet, how do you look at the data within a single platform? If your fleet consists of more than one brand of vehicle, then, by itself, the data is almost redundant because the formats are not universal. Ford, Vauxhall, Volkswagen, for example, do not issue conveniently identical data reports, so getting hold of anything meaningful across manufacturers is not straightforward.
What kinds of faults can Airmax Connect detect?
Airmax Connect obtains vehicle data via CAN with an OBD method, so we can provide customers with notifications of servicing and any ad-hoc faults. Customers can address minor issues before they become broader problems.
What would it look like if you had the data and could integrate it with your vehicle dealer network – knowing the vehicle location and driving, it’s made far more manageable. This is another challenge fleets face daily. Fleets with a return to base policy or no processes to log who has a vehicle create headaches for fleet managers, or leasing companies where it is outsourced, creating other challenges such as charging to correct cost centres.
But knowing the above, and coupled with accurate vehicle data it can also support improved VOR and downtime.
Did you know a clear correlation exists between speed and driver behavioural events that increase SMR costs? Understanding these behaviours or profiles, it can make you aware of issues that aren’t necessarily detected from general daily walk rounds and physical inspections.
Airmax Connect’s SMR offering and vehicle health checks provide remote monitoring of customer fleets and forms part of Airmax Remote’s vehicle maintenance suite of data, which complements existing vehicle DTC’s (diagnostic trouble codes), vehicle warning notifications and variable service data with the ability to set service reminders.
As a result, we can provide robust datasets including:
- Absolute mileage
- Vehicle ODO
- Fault codes
- Fuel usage
- Chassis number
- Battery health
- Adblue Levels
How is Airmax Connect installed on my vehicle?
Airmax Connect is securely and discreetly installed via the OBD port and installed before delivery at the vehicle dealer or convertor. At Airmax Remote, we too have a nationwide network of technicians who can visit to install aftermarket at your convenience.
The device is tamper-proof and allows technicians to service/diagnose faults without removing equipment.
Airmax Connect is ideal for:
- Leasing Companies
- Automotive OEM’s
- Breakdown and Repair providers
- Vehicle dealers
- Fleet Management and SMR providers
How do I get the data/notifications?
Via real-time reporting and instantaneous data to an application. The on-board vehicle telematics devices transmit vehicle data over the GPRS network and GPS positional data in real-time. Once the Airmax production or host environment receives this information, the data is sent by integrated methods such as web or microservices to backend systems that create a data-driven workflow.
The benefits of data are that it can help with call times too. Just knowing the vehicle location can reduce call operator times by 17%, and in the event of an RTC, data is critical for the Golden Hour to reduce; third party claim prevention and aligning other services such as replacement vehicles.