Portal Login
Need Support?
How to install your product
AIrmax installation quick guide
The following installation sequence is recommended. Please refer to the detailed instructions below for further information.
1. Plan the whole installation and determine suitable locations, mouthing arrangement and cable routes for all hardware
2.Remove the vehicle OBD connector (Refer to Section 5.2 of install guide for more info)
3.Connect the Airmax OBD Connector to the Vehicle connector by plugging in (Refer to Section 5.3 of install guide for more info)
4.Locate a suitable location for the GSM/GPS antenna, facing the sky and not mounted to a metal surface (Refer below for more info)
5. Connect the FAKRA Connectors from the antenna to the RTU
6.Turn on vehicle to start power up and borning sequence (Refer to Section 6.0)
NOTE: the RTU will only power on once vehicle is running and detect vehicle comms ONLY once the unit has detected power.
7.Permanently mount the RTU and other hardware in a safe, secure location (Refer to Section 8.0)
8.Commission and test system (Refer to Section 8.1)
Step 1 - Choosing the Mounting Location
The antenna should be installed and located underside of the dashboard on a plastic panel, we recommend underneath the dashboard as high as possible pointing towards the “sky”, but not visible to the driver (concealed).
When selecting a location, ensure that both the antenna and its cables are NOT;
- on any removable panel or trim;
- on, inside or close to, any metal structure;
- close to, speakers or speaker cables, airbags or airbag wiring, any ECU within the vehicle, general vehicle cable looms, any sources of electrical “noise” or other GSM/4G-LTE / GPS antennas or equipment, or,
- in any location where the cables could be “pinched” by any trim, doors, etc.
Step 2 - Mounting the Antenna
- Note which side of the antenna has “face to satellite” as the antenna must be positioned with this side facing towards the “sky”.
- Apply the adhesive pad to the antenna, ensuring it is on the opposite side to the “face to satellite sticker.
- Then remove the backing from the other side of the adhesive pad, and firmly press the antenna onto the selected surface.
- Secure any loose cables as required.
Things to note
- Full adhesion may take 24 hours
- Clean the chosen fixing surface and the antenna with its supplied surface cleaner and allow them to dry completely, ensuring that the mounting surface and antenna are free of (a) moisture (especially in cold and wet conditions), (b) oil, grease, or other similar contaminants that might affect adhesion
- Antenna misplacement may result in the unit malfunctioning and will be regarded as an incorrect installation which will incur a charge to remedy
- All waste associated following the completed install to be disposed of per waste disposal regulations (WEEE)
Any queries, please contact our Customer Services Team on 0333 358 3489 (Mon – Fri, 8:30 – 17:30 excluding public holidays)
