Airmax Brochure
Topics Included
1. About Airmax Remote
2. Proactive Fleet Management
3. Data Security
4. Fleet Management
5. Telematics Devices
6. Your Partnership with Airmax
7. Solution Architecture
1. About Airmax Remote
Enhancing Critical Fleet Operations
With over 22 years of experience in managing complex fleets and a track record of installing over 100,000 devices from the latest product generation, we stand at the forefront of fleet telematics. We lead the industry by providing innovative solutions driven by a passion for connecting vehicle data. Our telematics expertise, trusted by over 17% of UK Police Forces, now extends to serve fire and ambulance services.
We possess the expertise and a commitment to supporting emergency services. It’s our privilege to ensure the seamless operation of critical fleets with utmost efficiency.
Full end-to-end service with 100% control over the supply chain
UK-based in-house software design, assembly and manufacturing
One-box solution – combines telematics with collision detection
Complete ownership of Intellectual Property Rights (IPR)
Vehicle data accurate to an evidential standard
Driving National Standards through data insights

Our affiliations:

Our accreditations:

2. Proactive Fleet Management
If Your Fleet Could Speak, What Would it Tell You?
Our solution provides a data-driven, insight-led approach to facilitate maximum vehicle uptime.

Reduce unscheduled servicing events
By continuously monitoring the vehicle battery condition and providing visibility, you can prevent breakdowns before they happen.

Maintenance management
By understanding vehicle vault codes, you can effectively plan servicing events and maximise vehicle uptime.

Instant incident notifications
Enabling efficient deployment of resources in real-time.

Driver behaviour & profiling reporting
Provides a referenceable log allowing for early supervisory action and/or intervention.

Precise ODO readings & condition-led service data
With actionable insights into key maintenance milestones you can better forecast asset life expectancy.

Digital logbooks
Streamline compliance processes and reduce driver record-keeping, removing the need for manual logbooks.

3. Data Security
Our Telematics Platform is Secure-by-Design
Our telematics platform is a commercial off-the-shelf solution that is hosted on our UK-based, highly secure infrastructure. With user-specific dashboards and a suite of reports for operational and driver performance your fleet stays synchronised with your business goals.
Hosted on the UK Microsoft Azure Platform with compliant GDPR policy and data processing agreements.
Dedicated cloud environment, hosted at two Azure data centres.
Proprietary, binary and encrypted format for outbound data from in-vehicle equipment via UDP and TCP/IP.
Proprietary, binary format for SMS.
Ability to secure access through IP restriction and multi-factor authentication.


Reliability
99.9% SLA
Maps API 100% uptime
0.014% hardware failure

Performance
N+1 resilience
Unlimited users
Cloud environment

Security
UK Azure data centre
Binary format messaging
Encrypted data at rest and in transit
Guaranteed UK data sovereignty

Telecoms
Private APN for multi-network sim cards, AIRMAX.M2M
Unsteered, multi-network
telecoms
4. Fleet Management
Configurable Insights
Geofencing
Enhanced end-user experience with full remote access and near real-time insights, empowering informed decision-making to improve operational efficiencies. Create digital boundaries to keep your fleet in line and consistently improve customer service through increased delivery or response times


Vehicle Health
Data-driven service maintenance & repair processes, vehicle-generated data such as absolute ODO from vehicle ECU cluster, variable service information, diagnostic trouble codes and MIL light status (P, B, C & U codes), DPFs, AdBlue®, oil levels and battery health monitoring.
Mapping
Our proprietary fleet management software allows businesses to easily track their fleet vehicles’ locations, both current and historical. Real-time tracking helps you understand what routes vehicles are taking and whether these are the most efficient.


Driver Training
Easily monitor driver behaviour and vehicle activity of any event and scenario in both response or standard driving modes. Reports provide user metrics to monitor and promote driver safety such as:
- Speeding
- Harsh braking
- Harsh cornering
- Engine idling
This will deliver huge benefits to both driver and business, reducing the risk of accidents. Behaviour coaching lowers insurance costs and claims as well as reducing fuel consumption and vehicle wear to save costs.
Comprehensive Suite of Reports
Fleet benchmarking doesn’t have to be complicated. Our platform offers you access to rich, high-quality data about your fleet vehicles and drivers, in easy-to-analyse dashboards and league tables. Customisable reports are available for key performance metrics, such as:
- Fuel usage
- Fuel economy
- Vehicle performance
- Regions or groups comparison
Safety dashboard reports provide a quick overview of your fleet’s riskiest drivers and overall safety score. Report on key fleet metrics such as speeding, harsh braking, cornering and more.


Collision Reports
Our platform allows you to create notifications when incidents occur. Get notified of possible collisions, so you can take the proper actions. Real-time notifications for FNOL, which are remotely accessible:
- GPS 1Hz
- Vehicle Data 3-4Hz
- Gyro 10Hz
- Accelerometer 100Hz
5. Telematics Devices
Our Telematics Solution
Our Remote Telematics Unit (RTU) delivers exceptional vehicle diagnostics and performance, communicating directly to vehicle EOBD for vehicle CAN Bus data. Our RTU utilises a versatile, un-steered SIM that ensures seamless connectivity across the UK and Europe with enhanced security, via our private Access Point Name.
As a mobile virtual network operator, we utilise a multi-network solution, dynamically connecting to the strongest signal, reducing coverage gaps and ensuring constant, secure data communication for our clients. Unsteered, 2G GPRS SIM, connecting to the strongest signal strength possible for optimum coverage from all four major providers.

Quick installation: Achieves installation within 15 to 30 minutes, simplifying setup across any vehicle location.
High-accuracy positioning: Combines GPS, GLONASS, Galileo and BeiDou, enhancing tracking precision with advanced antenna technology.
Real-time fleet management: Equipped for continuous monitoring, backed by a powerful ARM processor and extensive data storage capable of typically holding one month’s data.
Robust and durable design: Encased in a bespoke housing, designed to withstand harsh environments as per BS EN 60721-3-5:1997 Class 5M3 standards.
Low power consumption: Operates under 100mA during operation and less than 7mA in “sleep” mode, ensuring efficient battery management.
Broad protocol support: The device and supporting technology supports automotive standards and communication protocols; CAN (15301, 22900, 11898, 14230), ISO (9141-2) EOBD (15765-4), UDS (14229) and HGV specific; J1939 and FMS.
Ability to remotely update device firmware of installed devices (over-the-air updates to hardware).
Driver ID: Using industry standard MiFare Technology.
Emergency equipment (EWE): Reporting vehicle outputs and usage for a 360° view of vehicle activity.
6. Your Partnership with Airmax
How we Support the Emergency Services
Our services go beyond telematics, offering comprehensive support to keep the UK’s emergency service fleets operational and efficient.
Full account support and project managers prince2 trained, vetted staff, industry standard service agreements adopted, teams trained in AGILE and SCRUM methodology.
Contract Management Framework maximises value and delivers key insights for smarter fleet decisions.
Our software solutions are developed in the UK, ensuring compliance with the highest standards of data security and functionality.
Consistent, clear contact ensures efficient, personalised account service communication.
UK-based helpdesk and nationwide mobile technicians keep your fleet operational and in optimum condition.
Our first-time fix philosophy reflects an understanding of your operational urgency, ensuring vehicles stay reliably on the move.

7. Solution Architecture

Trusted by:
